Dispatch Clerk
Rock Rapids Role Highlights
Fast Facts
- Company: Waste Management
- Worksite: Rock Rapids, IA (Local Candidate Preferred)
- Flexible Role: Dispatch Clerk (Part-Time)
- This Rock Rapids-based role is an excellent opportunity for professionals skilled in customer service.
- Our Waste Management team in Rock Rapids, IA is growing.
- Benefit from working in Rock Rapids, a key hub for the Waste Management And Logistics industry.
Salary and Benefits
- Pay Rate: $21-$26/Hour (approx. $24.7k/Year)
- Benefits: Employee discounts and perks (where applicable).
- Perfect for students or those seeking supplemental income.
Day-to-Day
- Apply your your professional skills skills in a flexible Rock Rapids environment.
Company Overview: Waste Management's centralized logistics operations integrate advanced GPS fleet tracking, automated route dispatching, and real-time customer communication to maintain high efficiency across thousands of daily routes.
Position Overview & Responsibilities: As a Dispatch Clerk at Waste Management, you provide vital administrative and operational desk support to route dispatchers and commercial drivers. Operating fleet management software, you track collection vehicle locations via GPS telematics, log route completion statuses, process driver manifests, and re-route trucks to handle priority customer requests. You also manage driver morning check-in queues, audit hours-of-service logs, and communicate route delays to customer service teams. This position is 100% physical and strictly requires full on-site presence inside the fleet dispatch office (zero remote options).
Qualifications & Benefits: High School Diploma or GED equivalent required. Requires 1+ years of administrative, data entry, or logistics dispatch support experience. Strong computer skills, fast data entry capabilities, and clear phone communication abilities are essential. Offers competitive hourly pay, annual wage progression, full health/dental benefits, 401(k) company match, paid vacation, paid personal days, and promotion tracks into Route Coordinator roles.
Frequently Asked Questions
How much does the Dispatch Clerk position pay at Waste Management?
This role offers a pay range of $21 - $26. Actual compensation may vary based on experience, shift, and location within Rock Rapids.
Where is this Dispatch Clerk job located?
This position is based in Rock Rapids, IA. Waste Management has facilities throughout the region, but this specific opening is in Rock Rapids.
Do I need prior experience to apply for this Dispatch Clerk job?
No prior experience is required. Waste Management provides all necessary training for new hires. This is an entry-level opportunity open to candidates from all backgrounds.
How many hours per week is this part-time Dispatch Clerk role?
Part-time positions at Waste Management generally range from 20 to 30 hours per week with flexible scheduling options. Exact hours depend on business needs and your availability.
What benefits does Waste Management offer for this position?
Waste Management provides comprehensive benefits starting Day 1, which may include medical, dental, and vision coverage, 401(k) with company match, paid time off, and employee assistance programs.
Do Waste Management employees get discounts?
Yes, Waste Management associates enjoy employee discounts and other perks. Exact discount details and eligibility are provided during orientation.
